Flight reviews Finnair Copenhagen Copenhagen International Airport (CPH) - Helsinki Helsinki Vantaa (HEL)
Only eDreams' clients who have flown with Finnair from Copenhagen Copenhagen International Airport (CPH) to Helsinki Helsinki Vantaa (HEL) can publish comments and airline reviews here.
Compare Finnair with other airlines
| Scandinavian Airlines | 1 reviews | 5.0 | |
| Air Baltic Corp | 1 reviews | 5.0 | |
| Finnair | 3 reviews | 4.3 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Copenhagen - Helsinki 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
3.7out of5
Aircraft rating:
4.3out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3.7out of5
Luggage handling rating:
3out of5
Incident handling rating:
1out of5
3
3Customer reviews and ratings
Date:16 July 2011
keisen
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
"CheckIn: More concrete information concerning qeues for check in would be nice. I had no idea that I could use a self-check in machine."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: No
Damaged luggage: No
"Luggage handling: My bag was delayed for several hours, but eventually delivered to my hotel. I was told to wait at baggage claim for more than an hour because I was "the only one" on my flight whose final destination was Helsinki."
Incidents
Incident handling rating:
1out of5
Date:31 January 2011
raraavis
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:16 November 2010
Chiccolini
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
"CheckIn: 2 flight to the same place at exactly the same time from 2 different terminals is not a smart ting, this has to be changed."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Lost Luggage: No
Damaged luggage: No
© 2012 Edreams International Network - Licenced Travel Agent GC88MD - 601 World Trade Center North, 08039 Barcelona