Finnair AY Flight reviews Finnair Oslo Oslo All Airports (OSL) - Helsinki Helsinki Vantaa (HEL)

 
Only eDreams' clients who have flown with Finnair from Oslo Oslo All Airports (OSL) to Helsinki Helsinki Vantaa (HEL) can publish comments and airline reviews here.

Compare Finnair with other airlines

Blue1 1 reviews 5.0  
Scandinavian Airlines 1 reviews 4.0  
Finnair 2 reviews 4.0  
Overall average rating 3.8

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airline below the average  - 20% below the average and 5 or more comments

 
Oslo - Helsinki
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating: 
4 out of 5
4out of5
Value for money rating (experience/price): 
5 out of 5
5out of5
Check in and boarding rating: 
4.5 out of 5
4.5out of5
Aircraft rating: 
4.5 out of 5
4.5out of5
Comfort/Space between seats: 
4 out of 5
4out of5
Air stewards service: 
3.5 out of 5
3.5out of5
In-flight entertainment (Music, newspapers, TV): 
5 out of 5
5out of5
Luggage handling rating: 
1 out of 5
1out of5
2
2
Customer reviews and ratings
Date:01 November 2011
ecky63
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5out of5
Value for money rating (experience/price): 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: More seats ay helsinki boarding areas."
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
5 out of 5
5out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
3 out of 5
3out of5
"Aircraft: Headphones to hear the onboard videos."
Date:04 July 2011
Asharp
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
3 out of 5
3out of5
"Bare, minimal service in keeping with our experience in North European countries. Maybe their managers could visit Asia Pacific, US and find out what service is. Would travel with again because I don't now of any choice"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Finger
"CheckIn: They didn't op en check in until 2 hours before boarding so Hugh waiting line. Some Singaporean passengers went hours earlier because like other advanced Asian and non European countries you can check in early and enjoy a good experience at the airport with good facilities."
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
2 out of 5
2out of5
Luggage handling
Luggage handling rating: 
1 out of 5
1out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: Both bags damaged at Oslo airport. Both were good Samsonite cases. We know the damage was at Oslo because pieces of my wife's broken case came around on the belt. Not impressive"
 
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