Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Alitalia from Moscow Sheremetyevo (SVO) to Turin Caselle (TRN) can publish comments and airline reviews here.
Compare Alitalia with other airlines
Alitalia
1 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Moscow - Turin
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
4out of5
Check in and boarding rating:
5out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Travel with children rating:
3out of5
Luggage handling rating:
3out of5
Incident handling rating:
3out of5
1
1
Customer reviews and ratings
Date:09 February 2010
Victor
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Travelling with children
Travel with children rating:
3out of5
Child's pushchair: they let me take it to the aircraft
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20