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British Airways BA Flight reviews British Airways London Gatwick (LGW) - Marseille Marseille-Provence (MRS)

 
Only eDreams' clients who have flown with British Airways from London Gatwick (LGW) to Marseille Marseille-Provence (MRS) can publish comments and airline reviews here.

Compare British Airways with other airlines

British Airways 7 reviews 3.7  
Easyjet 1 reviews 3.0  
Overall average rating 3.8

airline above the average  + 20% above the average and 5 or more comments

airline below the average  - 20% below the average and 5 or more comments

 
London - Marseille
Customer reviews and ratings
Average ratings (7 customers)
Overall Rating: 
3.7 out of 5
3.7out of5
Value for money rating (experience/price): 
4 out of 5
4out of5
Check in and boarding rating: 
4.3 out of 5
4.3out of5
Aircraft rating: 
3.7 out of 5
3.7out of5
Comfort/Space between seats: 
3.9 out of 5
3.9out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3.4 out of 5
3.4out of5
Luggage handling rating: 
3.6 out of 5
3.6out of5
7
7
Customer reviews and ratings
Date:15 November 2011
Agereaix
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Value for money rating (experience/price): 
4 out of 5
4out of5
"thank you for the breakfast"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: BA needs to let the back of the plan sit before calling the other people"
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
5 out of 5
5out of5
Quantity of food: 
5 out of 5
5out of5
"Aircraft: I was row 26, it was not possible to bend my seat like the person seating in front of me. That was a bit uncofortable"
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:05 April 2011
stecatelli
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: n/a"
Date:13 August 2010
Jyotee
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
VIP lounge rating: 
3 out of 5
3out of5
"CheckIn: Staff at Marseille can be more friendly!"
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
2 out of 5
2out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
2 out of 5
2out of5
Luggage handling
Luggage handling rating: 
1 out of 5
1out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Looked like my luggage was not handled properly, though it contained only 23kg. At Marseille the luggage was all rolled on the grass and was difficult to clean afterwards."
Date:20 July 2010
Greg88
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:05 July 2010
rani
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
2 out of 5
2out of5
"plane was half full..yet stewards didnt offer food to me and no i was not sleeping ..thinking they were coming back after 20min i asked for food ..and it came..it was very doughy ..a breadroll with cheese..stodgy and the bacon option was too..not impressed..a herbal tea should be offered as well"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
2 out of 5
2out of5
Air stewards service: 
1 out of 5
1out of5
"Aircraft: tired like the staff service"
Date:24 June 2010
Xanxan
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
3 out of 5
3out of5
"Bearing in mind how much more this cost than Easyjet, and the only apparent extra was a "snack"; it was a lot to pay for a muesli bar and a tomato juice!"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
2 out of 5
2out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:30 August 2009
mauras
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
5 out of 5
5out of5
 
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