Bulgaria Air FB Flight reviews Bulgaria Air Sofia Sofia Intl (SOF) - Frankfurt Frankfurt International (FRA)

 
Only eDreams' clients who have flown with Bulgaria Air from Sofia Sofia Intl (SOF) to Frankfurt Frankfurt International (FRA) can publish comments and airline reviews here.

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Austrian Airlines 1 reviews 5.0  
Bulgaria Air 1 reviews 1.0  
Overall average rating 3.8

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Sofia - Frankfurt
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating: 
1 out of 5
1out of5
Value for money rating (experience/price): 
1 out of 5
1out of5
Check in and boarding rating: 
4 out of 5
4out of5
Aircraft rating: 
3 out of 5
3out of5
Comfort/Space between seats: 
5 out of 5
5out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Luggage handling rating: 
4 out of 5
4out of5
1
1
Customer reviews and ratings
Date:05 September 2011
ilazarov
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
1 out of 5
1out of5
Value for money rating (experience/price): 
1 out of 5
1out of5
"Really poor flight experience. One hour delay, bad service during the flight, missed my train connenction from Frankfurt to Stuttgart."
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
"Aircraft: I was in the business class, so I could not say definitely something about the comfort. In the business class there was a plenty room for the passengers. The one hour delay was because of trouble in one of the aircraft's engine."
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
 
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Children (2-11 years)
Infants (0-2 years)
 
Destination [?]
 
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Arrival date
 
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