Flight reviews KLM Madrid Barajas (MAD) - Edinburgh Turnhouse (EDI)
Only eDreams' clients who have flown with KLM from Madrid Barajas (MAD) to Edinburgh Turnhouse (EDI) can publish comments and airline reviews here.
Compare KLM with other airlines
| KLM | 1 reviews | 5.0 | |
| Easyjet | 1 reviews | 5.0 | |
| British Airways | 1 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Madrid - Edinburgh 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Check in and boarding rating:
5out of5
Aircraft rating:
5out of5
Comfort/Space between seats:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
1out of5
Incident handling rating:
1out of5
1
1Customer reviews and ratings
Date:24 February 2011
rosimac
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"service was good and staff were very friendly"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
1out of5
"Stopovers: items from my baggage was stolen after it was checked in, this ruined an otehrwise excellent journey"
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: luggage handlers have stolen my laptop and money would not fly with klm again due to this reason"
Incidents
Incident handling rating:
1out of5
Other incidents: Others
"Incidents: luggage stolen, called as soon as i realised this and customer support were unhelpful and would do nothin about it until i put in a complaint in writing"
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