Flight reviews KLM Madrid Barajas (MAD) - Helsinki Helsinki Vantaa (HEL)
Only eDreams' clients who have flown with KLM from Madrid Barajas (MAD) to Helsinki Helsinki Vantaa (HEL) can publish comments and airline reviews here.
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more commentsMadrid - Helsinki 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
5out of5
Aircraft rating:
4.3out of5
Comfort/Space between seats:
3.7out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3.3out of5
Luggage handling rating:
4out of5
3
3Customer reviews and ratings
Date:07 May 2011
Sarai Martin
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:17 April 2011
Crismatrona
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:04 December 2010
Ambar1509
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
5out of5
Stopovers
Stopovers:
5out of5
"Stopovers: The stopover in Amsterdam was good. I had time to eat (good and reasonable prices) and had time for shopping (many interesting shops and good prices)."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Stewardess should tell on landing on which belt we receive the luggage. I found out that on arrival even the information board telling flights/belts is not easy to find."
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