Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Swiss International Airlines from Birmingham Birmingham Intl (BHX) to Zurich
(ZRH) can publish comments and airline reviews here.
Compare Swiss International Airlines with other airlines
Swiss
4 reviews
4.5
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Birmingham - Zurich
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
4.5out of5
Check in and boarding rating:
4.5out of5
Aircraft rating:
4.3out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
2.7out of5
Luggage handling rating:
4.7out of5
4
4
Customer reviews and ratings
Date:29 November 2010
Ba1azs
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Surcharges
Payment by credit card (?): 6-8
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: There are self check-in machines in the terminal but I had luggage to check in, so I had to go to the check-in desk."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:04 October 2010
Nonentity
-
Gender: Female
-
What age are you? over 70
Overall rating
Overall Rating:
5out of5
"Comfortable and problem free"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: Seems a bit stupid to be issued with a boarding card when one has beenn printed off on home computer!"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: No comment, slept most of the journey"
Date:13 June 2010
profjohn
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Access to the aircraft: Bus
VIP lounge rating:
3out of5
"CheckIn: The auto check in facility should have English as an optional language. I had difficulty in understanding the Swiss/German text instructions."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: Seats too narrow for large males!"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:18 August 2009
blatham
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
"All on time and satisfactory"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20