Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Malev Hungarian Airlines from Budapest Ferihegy (BUD) to Rome Fiumicino (FCO) can publish comments and airline reviews here.
Compare Malev Hungarian Airlines with other airlines
Malev Hungarian Airlines
2 reviews
3.5
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Budapest - Rome
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
3.5out of5
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
2.5out of5
Aircraft rating:
4.5out of5
Comfort/Space between seats:
4.5out of5
Air stewards service:
3.5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
2out of5
2
2
Customer reviews and ratings
Date:05 October 2011
tomas pessoa
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Value for money rating (experience/price):
3out of5
"The check in and bagage drop was very slow."
Surcharges
Payment by credit card (?): 6-8
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Bus
"CheckIn: the checking was really slow and complicate"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:22 August 2009
Groeneveld
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
3out of5
"Service: not very friendly Advertised "snack" consisted of just two biscuits. This is ridiculous or even insulting. Expecting at least a sandwich, I brought nothing to eat and was consequently quite hungry. What next: a single peanut?"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
3out of5
Quality of food:
3out of5
Quantity of food:
1out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 50 and 60
Lost Luggage: No
Damaged luggage: No
"Luggage handling: It took nearly an hour before the bags started to come through, no explanations, no staff to be seen."