Flight reviews Easyjet Barcelona El Prat (BCN) - Berlin Schoenefeld (SXF)
Only eDreams' clients who have flown with Easyjet from Barcelona El Prat (BCN) to Berlin Schoenefeld (SXF) can publish comments and airline reviews here.
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| Easyjet | 3 reviews | 2.7 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Barcelona - Berlin 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
2.7out of5
Aircraft rating:
2.3out of5
Comfort/Space between seats:
2.3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2.3out of5
Luggage handling rating:
2out of5
Incident handling rating:
1out of5
3
3Customer reviews and ratings
Date:08 November 2011
Devor
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Date:30 June 2010
whatever
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"The flight was Late as usual ..."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
"CheckIn: Extremely slow lines"
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: Smelly, bad attitude of Easy Jets staff"
Date:26 June 2009
Annaraus
Overall rating
Overall Rating:
"In the Berlin Airport the company people were very rude to us! All of then. (Not in the aircraft)"
Surcharges
Check In (?): More than 26
Check in reason: Airline company's check-in desk
Luggage check in (?): More than 26
No of bags: 2
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: The Plane was late; nobody told us anything."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: In Bercelona they let us fly with all our lugage in the cabin; but in Berlin there wars a very rude airport employe checking all the passengers lugagge and she told us that we had to chack in our luggage; that for studend tourist like us suposed a high amount of money! 22 euros per bag!"
Incidents
Incident handling rating:
1out of5
Other incidents: Refused boarding
"Incidents: In berlin Airport they didn't hive us the boarding tickets because they said that we were late. An there was no indication of the last minute call desk... We had to pay 52 euros each to catch the next plane more than 8 hours later!!!! The employes were so rude with us! All of them. I even thought that they had overbooking in the plane and they were telling us an excuse. The next thing was that they make us check our hand luggage! First they totld us 18 euros per bag then 22 euros... The EasyJet employee laught at us in our face! We were so angry! An at the check in control the police was rude to us and to more of the passengers mostly spanish and french."
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